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IT Operations Analytics Market to Touch USD 29.91 Billion by 2031 driven by Increasing Demand for Complexity of IT Environments


The market report by SNS Insider delves into the market’s scope, highlighting that the IT Operations Analytics market size was valued at USD 8.40 billion in 2023. This translates to a projected CAGR of 17.2% over the forecast period of 2024-2031.

Growing Demand for Operational Analytics Solutions

Several factors are fueling the burgeoning demand for IT Operations Analytics (ITOA) solutions. ITOA encompasses tools and techniques used to monitor systems, collect, process, analyze, and extract insights from various IT operational data sources. This empowers users to make informed decisions and identify potential threats proactively.

Operation analytics has become a strategic priority for organizations across diverse industries as they embark on digitalization journeys. A recent industry report revealed that nearly 70% of surveyed organizations across the U.S., China, Germany, France, and the U.K. prioritize operational analytics over consumer-focused initiatives. The respondents emphasized the role of ITOA solutions in boosting profitability and securing a competitive edge.

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Major The Key Players of IT Operations Analytics Market

Apptio, Inc., BMC Software Inc., ExtraHop Networks, Glassbeam Inc., Hewlett Packard Enterprise Development LP, IBM Corporation, Microsoft Corporation, Oracle Corporation, SAP SE, Splunk Inc., and other players

Segmentation Analysis

The root cause analytics segment dominated the market in 2023, primarily due to the ever-increasing volume of IT operations data, the proliferation of sensor-driven fault diagnosis, and the surging adoption of Internet of Things (IoT) devices within enterprises. Root cause analysis identifies the underlying reasons for performance degradation or equipment failure, making it crucial for maintaining optimal asset effectiveness. The integration of technologies like industrial IoT and AI with analytics is further propelling the demand for advanced root cause analytics solutions.

The Banking, Financial Services, and Insurance (BFSI) sector held the largest market share in 2023. This dominance can be attributed to the growing adoption of analytics solutions by banks and financial institutions to streamline internal operations. Operational analytics empowers BFSI institutions with enhanced risk management, fraud detection capabilities, and a deeper understanding of their customer base, fostering customer retention and profitability. Additionally, services like digital wallets, payment gateways, online payments, and blockchain technology are expected to play a pivotal role in automating complex workflows and facilitating the broader adoption of ITOA solutions.

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Key Market Segments

By Type

  • Predictive Analytics
  • Visual Analytics
  • Root Cause Analytics
  • Behavior Analytics

By Application

  • Asset Performance Management
  • Network Management
  • Security Management
  • Log Management

By Deployment

  • On-premise
  • Cloud Based

 By End-User

  • BFSI
  • Healthcare
  • Retail
  • Manufacturing
  • Government
  • IT
  • Telecom
  • Others

Impact of Global Events: Russia-Ukraine War and Economic Slowdown

The ongoing Russia-Ukraine war has cast a shadow on the IT Operations Analytics market. Data security concerns have emerged as a major challenge, given that ITOA solutions handle sensitive data. The war’s inherent unpredictability and market uncertainty pose significant challenges for ITOA companies in terms of planning and strategic decision-making. While North America remains a major market, the Asia Pacific region, another significant ITOA market, has been impacted by economic sanctions levied against Russia. The war has forced tens of thousands of developers out of Ukraine, impacting tech spending in both countries.

The potential economic slowdown is another concern. Rising freight costs, container scarcity due to sanctions, and disruptions to global logistics pose challenges. Companies are taking proactive measures to mitigate these impacts, with over 1,000 companies publicly announcing scaled-back operations in Russia. This overall uncertainty has created a complex environment for companies operating in and with Russia and Ukraine.

Key Regional Developments: North America Leads, Asia Pacific Poised for Growth

North America dominated the market in 2023, driven by the early adoption of ITOA solutions. The U.S., home to 17 of the top 20 big data companies, spearheads the regional market growth with its advanced operational analytics initiatives. Additionally, the U.S. government plays a crucial role in shaping the industry through concrete policy decisions.

The Asia Pacific region is expected to register the highest CAGR during the forecast period. Growing awareness of operational analytics among enterprises in emerging economies like China and India is a key driver. Furthermore, the burgeoning popularity of cloud computing, coupled with the widespread adoption of IoT and smart technologies, is anticipated to propel the regional ITOA market.

Future Growth

Looking ahead, the IT Operations Analytics market presents a promising landscape for continued growth. The ever-growing volume and complexity of IT data, coupled with the increasing adoption of AI and machine learning in IT operations, will fuel the demand for advanced ITOA solutions. Additionally, the integration of IoT and edge computing with IT operations analytics is expected to unlock new avenues for proactive performance management and real-time decision-making.

Recent Development

In February 2023: IBM unveiled its innovative Watson AIOps platform. This platform leverages AI and machine learning to automate IT operations tasks and empower data-driven decision-making.

In January 2023: Splunk’s acquisition of SignalFx, a prominent provider of cloud-based observability and analytics solutions, bolstered its capabilities in the IT operations analytics domain. This strategic move strengthens Splunk’s position in the market.

IT Operations Analytics Market
IT Operations Analytics Market

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Key Takeaways

  • Understanding the burgeoning demand for ITOA solutions and the factors driving market growth empowers you to leverage operational analytics for a strategic advantage.
  • The report delves into the segmentation of the market, highlighting the dominance of root cause analytics and the BFSI sector. This knowledge aids you in selecting the most suitable ITOA solutions for your specific needs.
  • The report sheds light on the potential impact of global events like the Russia-Ukraine war and economic slowdown. This foresight enables you to develop contingency plans and mitigate potential risks.
  • The report pinpoints North America’s leading position and the high-growth potential of the Asia Pacific region. This empowers you to tailor your ITOA strategies to capitalize on regional market dynamics.

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