The AI boom is here, and as tools and models proliferate, companies are rushing to adopt AI workflows and reap the benefits of automation. It’s certainly true that AI workflows and tools can help boost productivity and reduce costs, but as with any tool, thoughtful and strategic adoption yields the best results. A 2024 BCG report revealed that 74% of companies struggled to achieve value from AI adoption.
The same report showed that while 4% of companies had developed extensive AI capabilities that generated consistent value, a further 22% were beginning to see significant gains from AI adoption. What separates the top 26% from the rest? The answer is: strategic AI implementation. Thoughtful implementation is often based on small automations that add up and create value over time. Create AI workflows that transform your bottom line with these tips.
Start small
As you’re thinking about AI adoption, don’t hesitate to go after low-hanging fruit to begin with. From summarizing emails and meetings to automatic notifications and reminders, there are plenty of low-effort, high-impact use cases you can pursue. Start by taking a closer look at your own workday schedule or survey your employees to identify tasks that take up a disproportionate share of their time. Success with minor automations can give you and your team more confidence to find more significant areas of improvement.
Audit, experiment, implement
While some organizations leave it to employees to find ways to implement AI automations, smart leaders know that a planned approach is the way to go. The exact approach may vary based on your organization.
In small businesses with few employees, it may make sense to incentivize AI adoption at the individual or team level. However, in large organizations with hundreds or thousands of employees, it’s much more practical to have a dedicated team that identifies areas suitable for automation. At this level, it makes sense to organize an audit of existing workflows and then experiment with different automations or tools that can reduce inefficiencies and time spent.
Don’t rush adoption without experimentation. Hurried implementation means poor results, and it may make your team resistant to future AI adoption efforts.
Find the right tools and vendors
Discovering the perfect AI models, tools, or automations requires continuous research and experimentation. With so many AI tools available in the market, it can be difficult to find the right fit. Don’t hesitate to reach out to providers and ask questions about what’s on offer. Seek out free demos where you can and use factors like product features, limitations, and pricing to compare different tools. There’s some trial and error involved in this process, so it makes sense to work out a short pilot program with a couple of teams rather than forcing adoption across your company.
Depending on your company’s needs, it may also make sense to build AI tools internally that address your team’s unique challenges. This approach creates more room for bespoke solutions that can be easily adjusted over time.
Measure success
A quarter of surveyed game developers in the U.S., South Korea, Norway, Finland, and Sweden cited “difficulty measuring the success of AI implementations” as a barrier to AI adoption. Improved profit margins or sales intuitively feel like the best way to measure your return on investment (ROI) when it comes to AI workflows. However, these metrics may not capture the total value that AI tools deliver. Here are a few things to consider when defining success metrics:
- Operational efficiency: This may look like fewer errors, bottlenecks, or delays in the process.
- Improved output: Automation may boost the speed of delivery so you may see more output, often paired with better quality.
- Better productivity: When repetitive tasks are automated, employees are free to innovate or solve problems.
- Competitive advantage: Adopting AI may not translate to instant results, but over time, it may give you an edge over competitors who lag behind due to manual processes.
Get users involved
Teams working on execution tasks are usually the best sources of information when you want to identify factors like:
- Barriers to automation
- Implementation challenges
- Areas of concern
It’s a good idea to talk to different stakeholders within the organization to understand their specific automation needs and find minor, repetitive tasks that make for great pilot projects. Once implemented, gather feedback to further refine and perfect the workflow.
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