Nov 12, 2025

Pronto Translations Outlines the Strategic Role of Artificial Intelligence in Interpretation Services While Reinforcing the Ongoing Importance of Human Expertise

NEW YORK, 13 November 2025 — As Artificial Intelligence (AI) continues to reshape global communication, Pronto Translations, a New York–based leader with over 25 years of experience in professional translation and interpretation, is helping organizations adopt AI responsibly within their multilingual communication strategies. The company emphasizes that while AI delivers valuable efficiency and accessibility gains, the precision, empathy, and cultural awareness of human interpreters remain essential to effective cross-language understanding.

“AI can help interpreters work faster and smarter, but it cannot replace the human understanding of culture, emotion, and nuance,” said Joshua B. Cohen, CEO of Pronto Translations. “Our approach is to integrate AI where it adds value while keeping experienced interpreters in charge of context and meaning.”

AI as a Powerful Support Tool in Interpretation

AI technologies are now playing a significant role in modern interpretation workflows. Through speech recognition, neural machine translation, and text-to-speech systems, interpreters can access real-time assistance for multilingual meetings, conferences, and virtual events.

These advancements allow organizations to:

  • Improve accessibility for global audiences.

  • Reduce operational costs for multilingual communications.

  • Equip interpreters with real-time terminology suggestions and instant transcription support.

By automating repetitive or technical tasks, AI allows interpreters to focus on delivering clear, culturally accurate communication rather than managing mechanics or documentation.

Recognizing the Limitations

While AI has become a valuable asset, its limitations remain clear. Overreliance on automated interpretation systems can lead to misrepresentation or misunderstanding, particularly in high-context situations where tone, emotion, or cultural references influence meaning.

“AI can translate the words, but not always the intent behind them,” Cohen explained. “That distinction can make all the difference in a legal negotiation, a medical consultation, or a diplomatic discussion.”

Pronto Translations also highlights concerns around data privacy and confidentiality, noting that human oversight is essential to ensure that AI tools are used ethically and responsibly when handling sensitive communications.

A Balanced Approach: Humans and AI Working Together

Pronto Translations promotes a balanced approach that integrates AI’s capabilities with the experience of professional interpreters. AI can efficiently manage terminology, transcription, and scheduling, while human interpreters provide the contextual understanding, adaptability, and empathy that machines cannot replicate.

“Technology should serve interpreters, not overshadow them,” said Cohen. “At Pronto Translations, we see AI as a collaborative tool that strengthens human expertise and enhances overall service quality.”

About Pronto Translations

Pronto Translations is a New York–based translation and interpretation agency with more than 25 years of experience serving global businesses, organizations, and institutions. The company provides translation, localization, transcription, and interpretation services in over 100 languages.

Pronto Translations combines human linguistic expertise with modern technology to help clients communicate accurately, confidently, and with cultural sensitivity across borders.

Website: www.prontotranslations.com

Media Contact: 

Joshua B Cohen 

[email protected]