Every year, the fields of HR and recruiting are changing under the influence of modern technologies. More and more routine tasks are automated, including hiring. In the remote workflow conditions, the need for automation and saving time increased even more, because HR specialists needed to focus on retaining key employees and attracting new talents.
People are tired of remote work and constant meetings on Zoom or Google Meets. Therefore, HR specialists need to monitor the mood of employees even better in order to prevent dismissal or loss of motivation. The companies like Lensa help to find the best candidates, while artificial intelligence technologies can help save time and pay more attention to employee retention, increased engagement, and professional development.
How Is Artificial Intelligence Used in Recruiting?
Remote work is convenient and profitable. But there is still one nuance — insufficient amount of communication and bad sense of the team. A clear example of this is the Microsoft company, in which they discovered problems with team communication. Google reported the same problems. They conducted an internal survey, according to which the productivity indicators of developers became lower by 20-45% due to poor communication in the team, problems with the Internet connection, and the fact that experienced professionals do not want to share knowledge and skills with colleagues who have recently joined.
According to the International Research Journal of Engineering and Technology (IRJET), integrating artificial intelligence into talent management processes will make companies better because these technologies can analyze, predict and diagnose data. All of this is needed to help HR teams make informed, data-driven decisions. Moreover, according to the McKinsey Global Institute model, approximately 70% of companies will switch to artificial intelligence technologies by 2030. So, in which HR processes can artificial intelligence be used?
1) Search and Selection of the Best Candidates
According to SHRM, the average cost of hiring is $4,129 per position, and the duration of this process can reach 42 days. Artificial intelligence technologies can help save both money and time. Systems equipped with AI technologies scan candidates’ resumes and read them in a human way. They advise you which candidates from the base to pay attention to.
2) Adaptation of Newcomers
After hiring an employee, AI systems familiarize the newcomer with information about the company, provide all the necessary data about the colleague, and his tasks, and can even answer questions that newcomers often ask. The importance of the adaptation stage should not be underestimated, because if the onboarding period is successful, the probability that the employee will work for the company for at least three years increases by 69%. But at the same time, only 12% of employees believe that their company pays enough attention to such adaptation.
3) Training and Development
A good strategy for employee retention will be the development of training programs and the implementation of systems with artificial intelligence. The skills required for the job are always changing, and new software appears. AI can assess employee skills and recommend relevant videos and training programs.
4) Talent Management
Talent management is a large and complex process that involves retaining employees, providing them with feedback, developing a strategy, motivating specialists, etc. Additionally, HR specialists have a large amount of other routine tasks from which there is no escape. That is why talent management specialists have to constantly work in multitasking mode, which negatively affects productivity. In such an atmosphere, an HR specialist simply needs an AI assistant that can help predict the employee’s dismissal or the risk of burnout.
5) Recruitment and Retention of Talents
Artificial intelligence will continue to change the landscape of talent search and management. Many new tools and programs are constantly appearing that help to optimize the work process, select the best candidates, and save time and money on hiring and retaining specialists. But it is important to remember that artificial intelligence cannot replace humans, so you should not ignore technologies just because of this fear.
Artificial intelligence systems are primarily assistants for optimizing labor and performing operational tasks. No one can replace a specialist who develops the company, establishes a business strategy, interacts with employees, discovers and retains their motivation, and keeps them in the company, increasing their brand loyalty.