If you want to bring a fresh wave of efficiency to your transport operation, then there’s one key component you need to include in your service — intelligent transport systems.
In this article, you’ll learn what intelligent transport systems are and how much they can improve your transport service.
Read on to learn more.
What are intelligent transport systems?
Intelligent transport systems are unique solutions that offer crucial data for transport operators, helping them to monitor, analyze, and manage various aspects of their service.
With these solutions, you’ll have a wide scope of information on things such as – the management of vehicles, passenger information, and service operations.
Riders can also view a range of data, such as service updates, via many different access points, using information and communications technologies – displays, apps, websites, etc.
These solutions can also offer information to drivers, giving them easy communication from peer-to-peer.
With intelligent transport solutions, you can increase effectiveness and efficiency in multiple areas across your transport operations.
Why do you need intelligent transport systems as an operator?
There are many reasons why you, as an operator, need intelligent transport systems. These include but are not limited to:
- Full visibility of transport operations
Data and the visibility of that data is what truly powers intelligent transport systems.
For instance, you could automatically ingest data from devices and vehicles, to give you real-time information on passengers (e.g. passenger load so you can identify points of congestion in your services) and vehicles (e.g. automatic vehicle location so you can track your fleet in real-time).
The more clarity and accuracy you have with your transportation data, the easier it is to know how successfully services are running at all times.
You’ll also be able to implement effective strategies to improve the service, analyzing strengths and weaknesses i.e. areas that are operating efficiently, and things which can be optimized with adjustments.
- A smoother, uninterrupted service
Intelligent transport systems can also be used to maintain a smoother service, with fewer interruptions and issues.
With real-time vehicle monitoring, you’ll be able to see how well each vehicle is running, and promptly identify any patterns or situations which need addressing.
For instance, if there are any gaps in service of buses, trams, or trains, with visibility over how much congestion is present at each service.
By spotting these issues quickly, you can make the necessary interventions to ensure services run smoothly at all times.
This will also help avoid any potential revenue lost from riders due to an unenjoyable service.
- Improved rider experience
Another great benefit of using intelligent transport systems is that the rider experience can significantly improve.
The solutions and systems offer insights for riders, who can access information from device displays, apps, and websites, showing things such as live service updates, journey routes, number of riders on a service, etc.
With this information, passengers can tailor their journeys accordingly and have a more accurate idea of how best to complete their travel from A to B.
This will not only increase rider satisfaction but give them an easier and more accessible way of staying connected to your transportation service.
