Do you know of a company that started and crashed soon after? Are you one of those startups? Sometimes, you can design an incredible product or service but fail to make it in the market. Why? Unless you understand what the consumer wants, all you do with your business is in vain. That where market research comes in. below, we take a look at what it is, how to do it, and why it is crucial.
Let’s dive in.
What Is Market Research?
This is a process of collecting data, analyzing it, and interpreting information to understand the company’s target market better. With the information you collect during the process, a company can design better products/services, improve user experience, and increase sales in the long run.
Here is an example.
If in your research find that your customers buy your services or goods when you’re giving coupons, you might consider frequently send your mail listing promotional coupons. Another example is when your research identifies a specific ingredient as a sales booster. You can consider incorporating it in your products and increase your sales since you’re providing your consumers with something they want.
How to Research About Your Market
The following steps can help you understand your target audience and what they expect from your company.
- Creating a User Persona
A user persona is what you get after analyzing the demographic and psychographic data from people who use similar products as yours. You can interview several users to understand their needs. Usually, you should ask who they are, their goals concerning your service or product, and the barriers they face trying to achieve that goal.
- Observational Research
This is where you observe someone use your product and similar product and take notes about their experience. You might consider telling the person that you’ll be watching them or just do it without telling them.
- Individual Interviews
Here, you have to leave your salesperson character home and be a journalist. Talk to the target market and ensure they reveal everything that might help your company be better. Here, you can record with the interviewee’s consent so you don’t have to take notes and instead concentrate on the conversation. Also, you should avoid asking leading or loaded questions and leave free room for the interviewee to answer honestly.
- Analyze What You Collect
Ultimately, you have to analyze the data you collected otherwise it will not help your company. This step might require professional help. So consider having the best team for this.
Ideally, the research should provide you with information that impacts your business’s bottom line. The advantages of the process include:
- Which competitors your target audience look up for information or buy goods from
- Where your audience do their service and product research
- What’s trending in your line of work
- What comprises your market and the challenges you face
- What influences your target audience to purchase your services/goods?
Market Research with Netbase Quid
From above, it’s clear that researching your market is a tedious and time-consuming responsibility. Yet, it is necessary. Sometimes you can miss certain things that might be key to propelling your business. Moreover, you need to do your research by considering the consumer. NetBase Quid is a brand that research on your business market through consumers’ perception. The company dive deep into your market, uncover what you would miss, and provide you with a customized solution for your business.
NetBase Quid has provided various solutions to big brands such as Coca-Cola, New York Times, Lloyds Bank, Walmart, and many other companies. If you’re looking to identify your place in the industry, consider reaching out to the company for your firm’s perfect research information.