Being in the business field for too long, you are certain that tracking transactions manually is a laborious task and might give rise to mistakes even before you know it. It is hard to come across someone who enjoys doing that. Well, the situation gets way out of control when the business starts expanding. For scaling your business quickly, using a CRM system is always the right call to consider.

Searching the internet will lead you towards so many options and Michael Giannulis has some of the major ones up his sleeves. However, the main choice solely depends on your work line. If you are actually looking for one viable option out there, then cloud based software, namely SalesForce might have been a good call.

Going through the other options as per Michael Giannulis:

If SalesForce is not your cup of tea, there are some other valuable options waiting for you to grab. You have Quickbooks, which can easily help you with accounting. Then you have the much needed InfusionSoft, which is perfect for assisting you in marketing and sales. Searching the internet will let you come across various CMS systems and most of them are actually cloud-based. Make sure to find out whichever one works for you and then you get to utilize it.

Mike Giannulis states that better relationship provides higher customer satisfaction:

With the growth of your firm, your customer database is subject to grow. So, it becomes more difficult for you to centralize and then streamline communication with your potential and existing customers.

  • Some of the major conversations get hidden in emails and some of them are just scattered right around spreadsheets. Then you have others, which are simply lost in Post-in notes and then giving rise to inconsistent and patchy interactions.
  • All these issues will finally lead to one result, which will be you, losing money over your business.
  • That’s when the CRM software comes to the rescue. One report states that around 74% of the CRM adopters came up with the improved accessibility to customer data through CRM.
  • On the other hand, another statistics state that around 61% of the sales distributors have said that CRM allowed them to access key data and customer information.
  • One study reveals that around 47% of CRM users state that satisfaction and customer retention were impacted by proper use of CRM system.

Benefits that you are likely to get:

There are ultimate benefits waiting for you to grab with that of CRM. Mike Giannulis is here to talk about some of the basic requirements to cover.

  • With CRM software, you get the chance to organize contact data.
  • Get the chance to segment your customers and create separate sales reports with them.
  • You can also forecast sales and then get to scale the sales process well.

So, let’s not waste time and get hold of CRM tool, as it is one of the most popular ways to work with sales representatives. Organizations using this tool have increased their customer retention and satisfaction rate to another level.